Terms of service

Terms of Service

Last Updated: August 12, 2026

Welcome to Greenelle. These Terms of Service govern your use of our website and your purchase of products through greenelle45.space.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. About Greenelle

Greenelle operates an online retail store offering fashion hair accessories and related products, including hair claw clips, decorative hair clips, flower hair clips, geometric hair accessories, and other styling accessories.

Our store was established in 2022.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to interfere with website security.
Copy, reproduce, or distribute website content without authorization.
Attempt to gain unauthorized access to our systems.
Use automated methods to interfere with normal website operations.
Submit false or misleading information.

We reserve the right to restrict or terminate access to the website if we reasonably believe a user has violated these Terms.

3. Product Information

We make reasonable efforts to ensure product descriptions, images, pricing, and other information displayed on our website are accurate.

However, minor differences may occur due to:

Screen settings.
Lighting conditions.
Photography.
Manufacturing variations.
Differences between individual devices.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Pricing

Prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors and cancel orders affected by obvious pricing mistakes. If an order is canceled due to an error, we will provide an appropriate refund for any amount already paid.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order for reasonable reasons, including product availability, payment issues, suspected fraudulent activity, or inaccurate information.

An order confirmation does not necessarily guarantee fulfillment if circumstances arise that prevent us from completing the order.

6. Payment

Customers are responsible for providing accurate billing and payment information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping

Greenelle provides free worldwide shipping.

Our standard estimated delivery time is 7–10 days.

Delivery times are estimates and may vary due to factors outside our reasonable control, including customs procedures, weather, carrier delays, holidays, or other logistical circumstances.

8. Returns and Refunds

Greenelle offers free returns and refunds within 30 days for eligible purchases.

Please review our Return & Refund Policy for complete information regarding eligibility and procedures.

9. Intellectual Property

All website content, including text, graphics, photographs, logos, product descriptions, designs, and other materials, is owned by or licensed to Greenelle unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, or other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Greenelle shall not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.