Shipping policy

Shipping Policy

Last Updated: August 12, 2026

At Greenelle, we want your shopping experience to be simple and convenient. We provide free shipping worldwide so customers can enjoy our hair accessories without additional standard shipping charges.

1. Free Worldwide Shipping

Greenelle offers free shipping to customers worldwide.

There is no additional standard shipping fee for eligible orders.

2. Delivery Time

Our estimated delivery time is:

7–10 days

Delivery estimates begin after your order has been processed and shipped.

Please note that actual delivery times may vary depending on the destination, carrier, customs procedures, local delivery conditions, holidays, and other circumstances outside our reasonable control.

3. Order Processing

After an order is successfully placed, our team prepares the products for shipment.

Processing time may vary depending on product availability and order volume.

Once your order has been shipped, you may receive shipping-related information where tracking is available.

4. Tracking

When tracking information is available, it may be provided to the email address associated with your order.

Tracking information may require some time to become active after the carrier receives the shipment.

5. International Orders

Because we ship worldwide, international orders may be subject to customs procedures, import regulations, or other requirements imposed by the destination country.

These procedures may occasionally affect delivery times.

Customers are responsible for complying with applicable local laws and regulations regarding imported merchandise.

6. Delivery Delays

Greenelle works with shipping and logistics providers to deliver orders as efficiently as possible.

However, we cannot guarantee a specific delivery date because shipping may be affected by circumstances such as:

Severe weather.
Customs processing.
Carrier delays.
Public holidays.
Incorrect or incomplete delivery information.
Unexpected logistical disruptions.

If your order appears to be delayed, please contact us and we will do our best to assist.

7. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information when placing an order.

If you notice an incorrect address after placing your order, please contact us immediately at:

support@greenelle45.space

We will make reasonable efforts to update the shipping information before the order is processed. However, changes may not always be possible once an order has entered fulfillment.